rent-day-blues:
The new kid’s been in the break room for an hour now, but after a call like that, it’s not like anyone can blame him. Fires are always bad, but this fire had trapped and killed two children, and the new kid had been on the line with their mother the whole time. It’s an hour since the end of the call, and he hasn’t said a word since.
The captain’s pulled him off his console, stuck him somewhere quiet to calm down. But it’s been an hour, and it’s time to send in the cavalry. The cavalry, in this case, has just clocked on for his first shift of the evening.
There’s a coffee machine and a beat up old kettle in the break room, but Ned doesn’t trust either of those things. He makes his tea at home and brings it to work in a two litre thermos, hot and strong and sweet, and sacrosanct. The new kid is still too new to recognize the magnitude of the gesture being made, when Ned ambles into the break room, pulls up a chair beside him, and pours out a generous cup of tea from his very own thermos. He pushes the mug over, clears his throat, and says, magnanimous, “There now, lad, a cup of tea will help.”
Even this doesn’t get an answer, and now that he’s sitting down, Ned can see that there’s a procedural manual open in the young man’s lap. There are a couple spots of damp on the open page, and Ned pretends not to notice these as he reaches over to close the book. He picks it up and sets it aside. “Now, don’t you go beating yourself ‘bout the head with the manual,” he chides gently. “Procedure sounds grand on paper, but it’s the only place this job is actually that black and white.”
“But I did everything right.” The protest is hollow, and the first thing Ned’s heard the boy say, since the call that’s left him in this state, shaken and numb. With the crisp professionalism—the rigour of training—stripped out of his voice, he sounds alarmingly young. Ned can’t help but wonder at his age, even as he shakes his head, confused as much as he’s hurt. “I—I know I did. If they’d gotten there just a minute sooner…”
“No doubt you did everything right, but sometimes it all goes awry even so. Can’t recall if it says so in the book, but it ought to. Sometimes even everything isn’t enough.” Ned heaves a sigh. “It’s a funny old world.”
“This isn’t funny.”
“I didn’t mean the sort of funny what gets a laugh. Meant the sort of funny that makes you feel sick inside.”
“Yeah, it’s definitely that.” There’s a shuddering sigh and the shake of a bowed ginger head. “I don’t think I can do this. I thought—I thought it wouldn’t get to me. But it’s so much worse than I imagined.”
Ned nudges the cup of tea closer again. “How old are you?” he asks, tries to make it sound like idle curiosity, rather than a question he means to use to make a point.
“Twenty-two,” is the answer, and Ned manages not to wince, though it’s about what he’d expected. Barely old enough to drink, or at least to drink in this country. Hopefully too young to be inclined to really start, because Ned’s seen far too many people in this line of work turn to stiffer drinks than tea.
But as sad as the fact is, it still helps him make his point. “I’ve been doing this job longer than you’ve been alive, lad. And I won’t lie to you—there’ll be worse days than this. But you’ll help so many people, and I hope you can believe me when I tell you, that’ll help get you through.”
“Really?”
“Really. You’ll be the best part of the worst day of people’s lives, and there’s worth in that. I know it won’t seem like it, but it’s true. Now, drink your tea, and let’s get you back out on the floor. Back in the saddle, son.”
Eventually, finally, the young man reaches out and wraps his hands around the warmth of the ceramic. “Okay,” he says. “I’ll try.”
(am i gonna pick this up? I’m gonna pick this up)
John’s trying not to lurk, but Gordon’s been at his first day of work for a whole three hours now, and John’s dying to know how it’s going.
Gordon’s still a probie, riding along with a senior team, and John knows he has nothing to worry about. This isn’t like Virgil’s first day, where John had sat listening for fire dispatches until his head was ringing like a bell. Gordon’s job only starts once the danger has passed, strictly enforced by regulations and rules they all know off by heart. Gordon’s safe.
Even so, John’s worrying for Gordon. He knows, they all know, how the first day in job knocks all the shine off, the carefully imagined perfect ideal of thrilling heroics and dramatic rescues. Gordon should know better, with three older brothers in the trade, but John recognized the shine in Gordon’s eyes as he’d tugged on his pristine and crisp uniform this morning.
John reached for the battered thermos tucked safely away under his station. The steam helps clear his head, soothe his sore throat, in the little lull that John knows better than to expect would last.
He’s three sips in when boards across the room light up like it’s disaster Christmas. The little cap-shaped mug by his side grows cold as John catches and throws messages, his eyes constantly glancing up at the situation monitor along the wall of the room.
Take old gas mains in the part of the city no-one’s patched up in decades. Add sparks. Mix with over-crowded tenements and watch every service flirt with descending into chaos.
John’s supervisor is liaising with the fire chief, throws John the paramedic dispatch with gestures more than words.
Words are reserved for saving people.
There’s burns and broken bones, more glass than most people realize. A gas main in a residential building was like a shrapnel bomb going off under the kitchen table. John’s got half a dozen wagons in motion, a ballet of bodies and bandages negotiating their way around tankers and fire trucks and more squad cars than are useful at this point in the process.
“Hey,” Liesel got his attention over the low partition with a click of her fingers. “Got someone here asking for you direct.”
“Throw it over,” John said, glancing up at the status of the fire units. Virgil really needed to be broken of his annoying habit of calling to John directly. “Virg, I….”
“John?” Gordon sounds tiny and young, and John immediately tracks to unit 24, Gordon’s ride-along for tonight, safely tucked away on the southern perimeter ready to roll into the building’s lot as soon as fire and rescue gave the all clear. Gordon should be idling, gloves on and ready to follow his elders around like an obedient and safe little puppy.
“Gordon? What the….” in the background of the call came a scream of pain. John’s identities stuttered, brother and dispatch crashing into each other. “Report.”
“So Jack and Noorah went to go a sitrep and then this kid came and banged on my door and his mother, I think the blast set her off, and John, I think this baby isn’t going to wait for me to go fetch the wagon.”
John breathed out. “You’ve been trained on maternal first aid, right?”
Gordon’s voice was thin, just this side of a reedy wail. “Only in my textbook. There weren’t even any pictures.”
John flicked three incoming calls to junior operators and settled back in his chair. “Okay, Gordon, first thing you need to do…”
In his earpiece, Gordon’s breathing steadied as he obeyed John’s instructions, his training slowly locking into place with the messy, screaming, panicking human being in front of him.
“John, I think this kid is coming right now.”
John bit his lip to stifle his laugh. “Then catch it,” he said as patiently as he could.
One of the best tricks John ever learned as a trainee was to listen to the background, not just the voice on the line. There was something unmistakable about the scream of a woman giving birth. “Holy shit,” Gordon panted.
“Language,” John scolded mildly as he caught Liesel’s eye and gestured for her to put another tick on the new baby tally. “Give it to her, keep them warm.” His fingers were already tapping, rerouting one of the smaller units away from the disaster towards where Gordon’s GPS was throbbing like a heartbeat on his map. “I’m sending two-two to collect them, they’re only a block away.”
“Got it,” Gordon managed to be professional for five seconds. “Hey,” he cooed a second later, and John knew it wasn’t him Gordon was talking to. “Welcome to the world, little lady.”
John knew he should end the call, log the incident, get back to helping his team coordinate paramedics around the crater. But something made him linger. “Gordon?”
“Two-two have got them. Mission accomplished,” Gordon quipped weakly.
“You okay?”
There was a long pause. “Wow, that was…Johnny, that was really something else.”
John could see the service messages on his screen start to back up. He took a deep breath. “It really is. But now other people need you.”
“Yeah. Blast. Shit, sorry…but wow is it weird I completely forgot about that?”
John leaned in, his hand hovering over his keys once more. “Hey, think of it this way. Your first baby.” He waited for Gordon’s happy little noise. “I think there’s gonna be a lot more firsts for you today, probie, so time to gear up and get back in the saddle. Can you do that for me?”
A weak chuckle echoed in his ear. “I’ll try.”
John ended the call and gave himself a moment to exhale, to feel the warm soft glow of pride. Then he tapped a key and picked up the next call.